Many thanks for your message.
The feedback you were asked to give is part of our NPS (Net Promoter Score) survey. It’s an optional questionnaire that appears when a new device has been activated and it’s there for the sole purpose of helping us make a better product and meet our customers’ expectations.
The NPS survey is not in any way related to the Support app nor does it run in the background. All responses are anonymized to the device type and it does not collect any personal data.
Participating in the NPS survey is wholly voluntary and if you prefer not to take part you can always decline by clicking Cancel – as you were able to do.
I hope this eases your concerns, let us know if you need further clarification.
Regarding your issues with the flashlight and camera, I would suggest contacting our customer support. We provide 24h chat support in English and they should be able to troubleshoot your problems quickly.
Have a wonderful day!
Thank you, a response, though it completely missed the subject of the thread nor do you acknowledge my primary issue. If the issue was solely regarding the NPS survey, then my concern would be slightly eased. I would be interested to know the name of the installed application.
However, my issue is that the camera and flash appear to be faulty.
I emailed support using the link on the Nokia website. I provided them a link to this thread. They state that they cannot view it because of security reasons and provide the details via email. While I applaud the vigilance against phishing, watering hole attacks, and general security...bravo... I must express that this appears to be a bit overly precautious given the link is to a Nokia.com subdomain; this very page that you are reading now.
As for returning the device for repair, it is a possibility albeit a waning one given the Amazon return policy. A response would be appreciated nevertheless.
The camera flash and the flashlight in Nokia 6 is yellow'ish (dual-tone).
Regarding the annoying amber cast in photos and videos, this seems to be resolved with the Android 7.1.2 & October 2017 security update on my phone.
The camera API in Android has been 'buggy' for a long time according to the developer of Open Camera - which may explain why an update from Google is required to (hopefully, finally!) fix the issue.