yesterday i received nokia 6 matte black device. i am facing a measure issue with earpiece volume, during the call i can't able to control the earpiece volume, it will always be too high, if i want to down the volume which will show me volume level as minimum, but earpiece volume will remain same (too high at both on maximum as well as minimum) due to that getting pain on my ears. already had a word with nokia chat, as they suggested to return the device under 10 days amazon return policy. i believe its a software issue if i am connecting a headphone during call then i can able to control the headphone volume even speakers volume is controllable but unable to control earpiece volume. anyone else having the same problem please reply.
android version: 7.1.1
android security patch level: 1 august 2017
kernel version: 3.18.31-perf fri aug 4 16:41:55 cst 2017