I'm sorry to hear this. Have you run the latest update? If so, and the problem persist, please contact our customer support again to let them know.
Have a great day!
yaa same issue the shutter button is no use !
if the shutter button be on or off the sound will be always on !
pls note: i have updated it to the latest as available tried everything as stated by the chat support ! den also no use !
An update for you regarding the shutter sound:
We need to ensure that we always comply with local laws and regulations. The laws in some countries require for the camera sound to remain on. This is to protect people from privacy violations (such as pictures being taken of them without their consent).
If your software is up-to-date and you still can't turn the camera sound off, this can be due to the privacy regulations in your country.
Hope this helps,
How does the Open Camera app work regarding this?
I can turn off the camera sound in HMD's app too, so Anna is correct regarding local government regulations, but wonder if it's in the firmware or by app.
Hey Anna, if this problem was due to the regulations in the country then other phones would also have the same problem. But that is not the case. In phones of all other brands, camera sound can be turned off. So, it's very clear now that it's not due to regulations in a country but a serious bug in Nokia 6. Please do something to fix it instead of posting shitty excuses.
It is a bug of Nokia 6 and they are trying to find the excuses, fake policy and commitments by you, you must pay all of us 1000$ fine because it is a kind of cheat and fraud.