i got my nokia 8 a week ago. it's been working great, but during these 7 days the navigation keys + fingerprint sensor stopped working 4 times. they started working again after restart. is this a software or hardware issue? does it happen to other people or is my phone faulty and need replacing or do i wait for software update?
got my Nokia 8 on the 13th September and after a few weeks I had the same problem also games would not load just a black screen plus changed wallpaper back to default I returned it to the carphone warehouse on the 7th October and they gave me a new one is working ok now but fingerprint takes time to turn screen on is quite slow at responding.
I did not have the malfunctioning issues that user above encountered but I do notice that the fingerprint sensor is not quite as good as other phones - it tends to have difficulty in sensing my fingerprint and I have to adjust my finger a few times before it will unlock. Hope this will be rectified soon.
I didn't have the issue you are describing but had some other weird issue;
sometimes when i unlock my phone using the fingerprint sensor the app that was running is suddenly in split screen mode for which you should normally hold the multi-task button for a few seconds. At first i though i was being clunky or something but it keeps happening from time to time (about once every 2 day). I've had this problem on android Nougat and the Orea Beta.
I just figured out that the fingerprint sensor is not working in total darkness.
'I guess this is to protect the phone from being active in your pocket.
Give it a try, cover the light sensor and you will realize that there is no active fingerprint scan anymore.
So, if you guys have issues with the sensor, try to figure out whether it was too dark.