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Battery backup & heating issue

My phone is heating a lot & also getting only 4 hours of usage with single charge, please improve backup issue, we bought the handset because of a trust on you because your competitiors are giving much better configuration than Nokia, please maintain this trust

2 people have this question

Nokia5 is heating problem. We believe in Nokia but....

Moderator

Hi!


There's been some discussion about this on the forum and there's an FAQ about this. 


Basically, some warmth during charging and extensive use is normal. However if the heat is significant (makes it unpleasant to touch) and persists even after you've closed apps and taken it off charge, it might be worth taking it to a care center. 


Hope this helps,

Anna (Moderator) 

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