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Pictures after capturing showing as blank

I have just bought Nokia 5 and it's not even a month that I am facing this issue. When I capture any picture or make a video it got saved but when I try to open it it won't open. Rather it shows a complete black screen. Please help asap.
1 Comment


Hi user1507482744637,

Sorry to hear this. To get help quickly, I would recommend contacting our customer support - we have 24/7 chat support available in English. Hope you find a solution soon!

Have a great day,
Anna (Moderator) 

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