Sorry to hear this. Have you been in touch with customer support?
Have a great day!
I tried to contact customer support through the Support application provided within the phone, but not getting any reply from support side.
Hi - can you tell us a little bit more about what happens when you try to contact support?
Thanks for your patience,
i am having the same problem
worked for me after switched OFF and ON
I had the same problem. But I also did like user1511029305206 and it worked.
Now I face another problem, setting the sound volume is very unpredictable when changing ringtones. Sometimes it rings with low sound, sometimes with high sound. It seems volume settings are not being picked up unless I restart the phone. Sometimes the speaker will go mute and will not work until it is restarted.
These problems are bugging me a lot.