I am experiencing a loud hissing static noise on my recorded videos. Worse still, when I am making a call the person on the other end is complaining about a loud noise (I can't hear it on my side), which seems to be the same noise I having on my recorded videos.
It would appear to be a microphone issue, it is not clear if it is hardware or software, as a result I am thinking about returning the phone. Has anyone else experienced this?
I have the same problem. It startet one day ago, now the mic is producing noise. When having a phone call, the counterparty doesn't hear a word. The problem is gone when using a head set. So it's probably th ebuilt in mic. Is there a software solution or to I have to sind in the phone?
Just to provide an update: I sent in the phone for repair at the store where I bought it, and went back to using an old Blackberry Classic for 2 weeks. The repair report stated that they had done a "screening", which I was told meant that everything behind the screen (including the microphone) was replaced.
Worked fine for about a week.
Then last night, my phone updated from Android 8.0 to 8.1, and today the issue returned: loud static hissing noise when I try to use the phone for calls or video recording.
Basically 100% confirms this is a software issue for me. First Android phone I have ever owned, very unimpressed. Guess I will be getting the Blackberry out of the drawer once again until this is fixed by Nokia or Google...
I have the same problems too. It started after updating to Android 8.1. Several callers to me complained that my Nokia 8 was very noisy almost to the extent of unable to hear what I was saying.
Tried using WhatsApp voice chat and the noise more or less goes away.
My problems seems to have gone after the March 1st, 2018 security update.
I have the March 1st 2018 security update also, but for me the problem still persists. I now make all of my calls via a Bluetooth headset connected to the Nokia 8, or a Samsung Galaxy 7 that I have from work as my second phone! Very disappointed in the Nokia 8, just waiting/hoping that *eventually* Nokia patch the issue.
same problem here, any solution?