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Fingerprint

My nokia 6 can not "start" to scan my finger for fingerprint lock screen

2 people have this question

For me, it happens such: 20% of the time, fingerprint doesn't unlock the phone, but not unsuccessful reading, doesn't get the touch at all. I need to finger swipe up on the screen and enter the code to unlock. Even at home, when Smart Lock keeps phone unlocked, I need to swipe up to go past lock screen. When it starts "not reading" I try each recognized finger and other fingers, the sensor just doesn't get any touch, the phone tends to turn screen off, due to inactivity. Could you please fix this? I have latest version, with May update. The problem is there for 5 months, at least...
Nokia 6 fingerprint is too slow
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