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Data works in 4G not in 3G

I am using Nokia 6 dual sim. Jio and Airtel. Jio works only in 4G and Airtel works in all network. While switching Airtel data, jio goes out of coverage.

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Tech Wizard

Only one of the SIM cards can be active on 4G, the secondary SIM is restricted to 3G or 2G. Please refer to:

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