I can access the Community Forum website on Firefox and Chrome browsers, but when I click "login" the page keeps buffering and no login form shows up. It works perfectly on Microsoft Edge browser, but not on the others. Am I the only one with this issue or is this a bug on the website? All my software is up to date.
Thanks for letting us know Alberto! We're looking into this.
I forgot to say that the issue happens on mobile browsers too (Chrome, Firefox, Edge for Android).
It works for me on Firefox for Windows desktop but not on Firefox for Android - same problem, the page just cycles the 3 dots without giving me the login screen.
Still not fixed. This means I can't use the forum on my smartphone :(
> If the problem is down to 3rd-party cookies [...]
'Cycles 3 dots endlessly' on the login screen happen if third-party cookies are not allowed [...] - That's a fact.
> Chrome, Firefox, and Nokia Android phones all block them by default [...]
- That's not true.
Third-party cookies are allowed by default in all the above.
Confirmed, it's because of third-party cookies. I had to inspect the HTML to confirm and do trial and error with various connected sites. I have now added https://hmdglobal-prod.eu.janrainsso.com/ to my exceptions for third party cookies so I use the Nokia phones forums.
I'd prefer not to have to do this though. This is the only website I use which has so far failed to work without an exception being required.
Thank you, it worked. :)
Great! Click the "mark as answer" to help others find the answer quickly. (that's if the link works for you, it doesn't for me).
The "Mark as Answer" button is not working.. lol