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4G Only can't make any calls or receiving call

Can not make any call, Because of not switching network 4G to 3G or 4G to 2G . Using *#*#4636#*#* change preferred network type also. But problem still exists in my phone and factory reset but still exists issue. When I select 2G or 3G only at phone settings signal bars not showing. Please suggest to get it normal. Thank you.
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