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Extracting contacts from a broken screen of a nokia 925?

Can anyone help please.

My nokia 925 screen suddenly stopped working of many years of perfect functioning and I do not have a backup of my contacts list.

All the apps suggested on blogs to extract the contacts make use of a working screen, setups and log-ins. However this is not possible, yet I can see my phone on my laptop explorer running Windows 10 but with no folder mentioning contacts!

Assistance would be greatly appreciated.


Tech Wizard

The contacts on a Windows Phone should sync online, normally.

Try log in with the Microsoft account credentials you used on the phone at

If successful, the contacts can be exported from the website as a standard .CSV via 'Manage' in the top menu.

Does this help?


2 people like this

Community Hero

 As hpholm says, all the contacts should be synced to your MS account.

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