Hello. I have a Nokia 6 and I have a problem. If the phone is connected with the Bluetooth headset, the screen does not light up when the phone rings, if the headset is disconnected, it lights up easily. I searched the settings and found nothing to solve the problem. Thank you
Hi there, are you running Oreo Beta? I face the same issue with Nougat 7.1.1, I posted this behaviour a motnh ago, which is quite annoying because I need to manually wake up my display to see who's calling when BT headset is paired to my Nokia 6. I thought the problem was going to be solved with 7.1.2 update but someone replied that with Android 7.1.2. the behaviour is the same.
I own a Jabra Talk Bluetooth Headset and a Panasonic Bluetooth On-Ear Headphones, and I face the same problem with both models. Now my question is: was this issue sorted out on Oreo Beta? anyone currently testing Beta is facing this problem? Nokia tech support is aware about this issue?
My previous post:
I'm using Android 7.1.2 Anyway it's very annoying not to see who's calling.
me also facing the same problem, no display on receiving phone call while bt device is connected.
I solved the problem. I uninstalled the update of the "phone" aplication. Goes perfect shows me who is calling with and without bluetooth !
Glad to hear that and thanks for sharing your troubleshooting, hope anyone else facing this issue checks its "Phone" App to fix it. I'm currently enjoying such a basic feature too, that black screen during incoming bluetooth calls was drving me nuts lol