I buy this phone last month but didn't have this problem till now.
seems good phone. best thing abot it that I can install Spotify Premium Apk last version without problem.
user1519038279448 this is a community forum its not a post a problem and get an instant answer from Nokia forum.
If you have a problem that you think deserves the direct intervention from Nokia then take your phone to a service centre.
MrBelter, I have contacted Nokia support through chat and the response was horrible, it was like chatting with a bot. I regret my purchase and in my country there is no return option so I am stuck with this device. Even my previous reply was not posted to this forum. This is not an isolated issue, many people have bugs and problems but there is no platform to report them.