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Volume for Ring and Alarm snaps to pre-determined levels


I recently received a new Nokia 8, it's currently on Android version 8 with security patch from 1 February 2018.

I'm not sure if this just affects me, I've tried searching for an answer but nobody else seems to have the same issue.

I have found I don't have real control over the volume I can set for both Ring and Alarm, Media doesn't seem to be affected, but I find the alarm volume is currently too loud for me, I have used the volume rocker and adjusted the alarm volume to about 5% or less but as soon as I close the volume slider I find it has snapped the volume back to around 15%, the same occurs for Ring volume too.

The volume slider seems to snap every 15% so if I slide it above 15% it will either snap back to 15% or snap up to 30%.

Changing the volume in settings doesn't work as I only have the snapped grid option, I can't slide the volume to the level I want it at. Is this a known issue or is there something I can do to resolve this?


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