When I make a phone call, the call volume is way too low. This has not always been this case, only since the Oreo update. But the speaker is fine, because when I place a call via an app, like a Whatsapp call, Telegram call or Skype call, the volume is fine. It's just normal cellular calls. I guess it's a software issue, not a hardware issue. Does anybody have the same problem? I know, I'm old fashioned, I still use my smartphone as an actual phone - and I consider placing phone calls the most important feature on a phone, so I'm quite desperate. And I already reset my phone to factory settings - to no avail.
Thanks for your help!
The volume-up button on my phone does not always respond to the first tap while on a call, so keep tapping or press and hold volume-up during a call until it hopefully works?
Please refer to the point of sale if the issue persist. Proper evaluation is best done hands-on, and in this case it's easy to show what is failing.
Finally found one post with the same problem as i have. Please keep this post updated.
I hope the upcoming Oreo 8.1 update will fix the problem, although I somehow doubt it. I wonder why there aren't more people complaining about it - I'm sure it's a software issue, so more people should be affected by it...
I have the same problem with Nokia 6. After first Oreo update, the volume in call is incredible low. If i'm outside with some background noise, i can't hear anything. I understand that the default value for maxim volume is now set lower than before. I hope that the next update will fix this problem.
I went to the shop where I bought my phone and told them my problem. They sent it back to Nokia, and ten days later I got it back, and now it's working fine again :-) They told me that they did a software update of some sort.
Following this topic.
I hace the same issue on my one week old nokia 6.1.
I had the same problem. About a week i have read a post here where a guy said that he fixed his problem by cleaning the earpiece with a needle. So, after i cleaned my earpiece (speaker), the sound is loud and clear. If you plan to do this, take care with the needle, not to broke something in the speaker.
I have the same issue with my new Nokia 6.1. and I have been searching for some resolution, couldn't find any. and it is an issue only with the regular calls. if I do a call using whatsapp the volume is great.