I've had my new Nokia 8 (my first Android phone) since 17th March and overall am very happy with it, a massive upgrade over my iPhone 6.
I am however experiencing issues when connected to my home WiFi (Virgin Media), either on 2.4 GHz or 5 GHz bands. My phone will complain that its lost internet connection and have a X in the wifi bar at the top. Sometimes it rectifies itself a minute or two but usually a quick toggle of the WiFi off and on solves this until it does it again randomly. When it is connected I get great speeds and runs fine.
However I have noticed that so far it is only doing this at home. When connected to my works BYOD WiFi it will stay connected all day and work flawlessly. This is on a 5 GHz band.
Initially I thought it was the phone as my wife has a iPhone SE which works fine in our house connected to either band.
However with it working at my office through WiFi fine I'm thinking its more VM related.
I am running Oreo 8.1.0 1st February security patch.
Has anyone experienced anything like this or can provide any suggestions
Thanks for the replies..
I couldn't find "short g" or "mixed mode WiFi" in the superhub 2 settings, however I did change the WiFi channels for both the 2.4 GHz and 5 GHz bands (2.4 GHz to 1, and 5 GHz to 102 (104). This does seem to of helped a little.
Now I haven't had the phone get the x in the top. Android has only complained once about having no internet connection. The connection is still dropping pings every so often though, about 3 at a time then the pings continue. My WiFi signal has improved massively though going from "fair" to "good" or "Excellent" for both bands, with WiFi now showing a full bar.
I've just changed a few settings...
Greenfield mode "on"
Upto 450 Mbps (best performance)
Greenfield mode (on)
Currently using 2.4 GHz band only 1 or 2 dropped ping now over a much longer time span.
Haven't tried 5 GHz yet.
looking promising so far... Thanks for the help!
Quick update: WiFi still dropping pings (losing internet connection) on the phone, but doesn't seen to be as often on the 2.4 GHz band. 5 GHz band seems to be the best so far but still having little drops.
Hopefully the March security update will land soon, and that'll resolve the bug, as I'm sure its more software related.
On my phone, different network, different country, but similar lost Wi-Fi issue, it seems that turning off Wi-Fi calling helps.
I haven't found a step-by-step way to reproduce the issue, and even if it helps here it may not help you, but maybe worth a try?
Both of two 'known Wi-Fi' networks my phone is moving between is 2.4Ghz and the phone is on Android 8.1 with the March 2018 update.