The phone is new - it never work. When I turn on the phone it goes automatically on "search of updates ..." and stops there. I try to call the phone during the search and the phone answer correctly but at the end goes back to the "search of updates ... " and stops there. There aren't any possibility to do anything.
Select "Setup as new"but do not connect to any network. Then select "Don't use any network for setup" Leave the user name blank. Should be working then.