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No sound Notification

I don't get sound while receiving calls sms and other media platforms. Phone is not on silent mode I have checked it many times. However if I play a song on YouTube it's working fine. What should be done ???

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Me too is facing same issue. Even when phone is on full volume, it doesn't ring when a call came or even at a msg. It just vibrates. I have to restart the phone again and again. I am feeling fed up with this issue 
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