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Microphone does not work

When i call another person and it connects, I can hear the other side but the other side can not hear me, only a loud noise. When I call over whatsapp the other side can hear me but they have to turn the volume on the loudest level and put me on speaker other wise they can not hear me. In my opinion there is nothing wrong with hardware, but something with software. Anybody else the same problem or a solution?
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