Very very disappointed from Nokia. My case is still in progress. I would never ever recommend anyone to buy Nokia phone. Every time i call the customer care, only response that i get is that they have forwarded my request to the concerned department. I mean its been two complete days of my request for return and still the request is floating here and there. Forget the refund, at least give me an all ok set please. Is anyone in this Nokia universe is reading these forums????
Asking a video is simply ridiculous from Nokia. They gave a defective product to the consumer and now they want the customer to prove his genuineness. Absolutely ridiculous. Why cant they ask the customer to visit the authorized Nokia service center and if the executive at the center finds the problem genuine, he can give a replacement hand to hand.
It is much much much better to buy a Chinese phone of Rs 5000 which at least can do this very basic function of reading sim and providing network correctly. I mean its been 14 days now that i have paid Rs. 26000 and still i am phone less. I have borrowed a temporary phone from my friend as i sold my old android phone before i got the delivery of this defective 7 plus. Can anyone please please please listen to the problem customers are facing.
I merged this topic with a similar one.
I'm sorry to hear that all of you are facing this issue and I'm very sorry for the inconvenience.
We noticed your problems and I will come back to you as soon as I can.