said a minute ago
I have this problem on brand new phone. Actually my second handset to be precise, as supplier gas already swappedd one because of the issue. Specifically my WiFi always shows as connected on phone, and I can access random internet pages and perform Google searches, but either any social media apps (Pinterest, Twitter, Facebook, Instagram, Amazon...) will not let me log on (I see spinning wheels FOR EVER), or when I finally get on they won't refresh feeds, show notifications or allowed me to upload a comment, post anything.i also can't use Google or Facebook log on for any websites Also happens when I try to log on via internet into any of these sites. Carphone warehouse say it's my internet as when they tried through WiFi hotspot from his phone, all worked fine. Also because I've not be connected but not realising, I used all my data in 2 days because it switched to using that. I have reviewed router, checked settings and all our other phones are working fine - that's 7 phones of various makes and models. This needs fixing or I'm going to have to change phone.