About 3 hours ago, I pick up my mobile....I press the power button to unlock the phone, but it was black screened..... But the phone is on.... The phone is working, even you can it.... I mean everything is ok but the screen stays black..... Still now the screen is black..... What is the problem? What should I do?
Hello, this is a common problem in Nokia 3 since I have heard this issue for many times but I don't have a solution for this. You can go to your nearest Nokia Care Center to find a solution for this problem. They might be able to help you.
This happens to my wife's phone after she finishes a call. Screen stays black and she can't end the call...Seems like a proximity sensor issue for her. This occurs randomly since Oreo update.