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Over heating

I'm using Nokia 7 plus since 30th April 2018. I'm pretty much happy with its performance, battery backup and almost everything else. But I've noticed that, my device getting highly heated up especially while on charging. Otherwise, it only heats up while I stream videos on youtube or similar sites. What I could make out was that this is a software issue. I did already report it via support chat. Now it even showed warning messages of over heating. While I checked it was showing 44°C on the Nokia Support app. Nokia please look into this matter asap.

8 people have this question

Just charging while using phone shouldn't heat up the device so much. I got that notification once while I was over a call and charging the phone simultaneously. Phone getting warm while streaming videos or capturing videos or while charging is normal until it starts showing up overhearing messages.

3 people like this
I'm getting the heating notification while charging when the charge levels are around 70-80 percent. Temp is around 43-44C. It's really annoying cause it happens several times, and you will often mistake it as message notifs. Hopefully Nokia will push an update for it.

3 people like this

The heating will be high when the battery is charging from 0-60%. As this is a fast charging mode.

Though overheating can impact the phone hardware life.

I too faced the same issue initially , but it is not heating much now. I charge my phone by keeping upside down and dont use it whicle charhing. This controls the heat upto a good extent.

2 people like this
I am also facing the same problem as you are! My phone is heating as a pan on gas. This is very frustrating,irritating and can harm our devices. Nokia must do something about this. Please!
Anything below 45 degree is normal. If you're gaming or streaming videos, the phone will warm up. Also, the phone will warm up on charging the device. Fast charging does that.

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I sent Nokia an email regarding the same. They sent me generic precautionary measures. They also say that as long the device monitor says the temperature is ok, it should be fine. But still not a pleasant feeling when one touches the phone.
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