I have recently purchased nokia 6.1
The problem is that whenever i open the camera app or any other app which uses camera like Instagram, Whats app etc etc my phone immediately hangs!!!
Also if by restarting my cam app several times when i try to take pic the phone hangs! and some times even the power button does not work!
This problem is annoying me and ruining my experience with this phone! has any one faced any similar problem??
Happens on my Nokia 6.1 (TA-1045) too.
This is an extremely well known bug here in the community, but no word on it. I assumed maybe this was caused by my third party camera app, so I uninstalled it, but the issue persists. Just keep bugging them through the support app and we'll hopefully get a fix soon.
Already updated to the May update? Several bugs are solved in this version.
the camera is much smoother now after the may update, but still occasionally hangs. most of the problem seems to be around taking pictures before focusing is complete. secondly, third party apps are better with vamera usage too, but still a little sluggish
"Just now i've got an error "system ui not responding". I think the
camera was the cause of this error. The cam was starting up very slowly,
then took about 2sec to load google fotos (on the bottum right), and
then the camera was unrespnsive for about 2-3 sec. Finally i was able
to take a picture and once again it about 2 sec the photo to be
can confirm the exact same thing happened to me yesterday
"Try running the device in safe mode, if no issues,3rd party app is the culprit." ok here's my problem with this, yes it does run fine in safe mode, but a) we dont know if there is something else that safe mode does that is the reason that is the case b) even when all third party apps are closed, the camera still has these problems, is it a background task? is the solution uninstalling instagram/whatsapp, etc whatever is supposedly causing it? this is a nokia software problem, since this is not the case with any other phone i've used. i have another phone, with the exact same apps, but this does not crop up.
"I assumed maybe this was caused by my third party camera app, so I
uninstalled it, but the issue persists. Just keep bugging them through
the support app and we'll hopefully get a fix soon." also this backs that up