I just installed the newest update and now my mobile data is not working. My carrier is Telia.
I have restarted my phone, turned the mobile data off and on again and removed the SIM.
Can you help me please?
You are not alone. I have the same problem with Telia as well. Normal calls do work, also wifi. In addition to your actions I've also reset Wifi, mobile and bluetooth as instructed here
I installed build 00WW_2_22A yesterday and noticed I didn't have any kind of mobile data on my Telia SIM. I tried with my friend's DNA SIM and mobile data works without flaws.
I've been in touch with Telia's support and they are aware of the issue but do not have any idea what is causing it. So far it seems Nokia keeps telling people to contact Telia and Telia keeps telling people to contact Nokia about the issue. As far as the tech could tell, the APN is not read correctly from the settings, even if it is manually set in the access point profile.
To top it off, the update also removed support for touch gestures on the fingerprint reader (back, home and recent apps) and replaced it with a simple "pull down" gesture to see the notifications. I preferred the old gestures, even if the recent apps one was a bit flaky to use with the included case.
My phone just installed following update which fixed the issue:
This seems to be fixed atleast with my phone. Didn't see any updates though.
This problem started 24 hours ago (since the update last night), but I still don't have mobile data in my Nokia 7 plus.
I have asked for an update when this would be fixed, but still no reply.
Have you guys talked with Nokia's support about this? Somehow my problem went away by itself but I was going to chat with the support yesterday.