I dont understand how a product can be sold without testing. After buying the device on the second day the device stops to connect to the wifi. I have to literally sit next to the router to get the wifi to work. And all the tech support said is visit the service center. At least do some troubleshooting.
Anyone here faced this issue or have any suggestions?
Yes, we started rolling out a patch for the Wi-Fi issue about an hour ago. It should arrive everywhere within the next 3 days.
Please check your phones :)
Have a nice day,
I'm in Holland having wifi internet connection issues. Last update I received is the may security update but not the patch for this issue. Does this still has to be released in the Netherlands?
Im still facing the issue with Nokia 6.1. Model TA1089. I had a chat with Nokia support and even the official support is clueless as when we receive a fix or we receive June security update. As per official page https://www.nokia.com/en_int/phones/security-updates the update is not released for Nokia 6.1 (though it is released to Nokia 6)
I hardly used this mobile for a month and for more than a month I'm struggling with wifi issues. I contacted Nokia in twitter , not even a response from them. I really regret buying this mobile. When it's Nokia and you pay extra money to get great support but in reality Nokia proved they are same as other local brands.
I'm happy to sell my Nokia 6.1, I lost my trust and confidence in Nokia. This will be my last mobile with Nokia and I will never recommend to anyone. If anybody interested you can reach me, I would like to sell it for cheaper price as well.
Am also facing Wifi problem on my nokia 6.1..after May security update can't find 5Ghz wifi....help plz
That's not true. A lot of people received the update in Europe. It's probably you provider. EE?