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Random restart after May'2018 update

My Nokia 6.1 got the May update for Oreo. Since, then it is restarting randomly. Tried soft and hard resetting which did not solve the issue. If there is no quick fix coming very soon, I am going to return the phone. 


25 people have this question

@user1531487969843  can you give us the solution given by user1535025311678 because I dont find the post. Thanks 

My Nokia 6.1 is returning to Nokia for service, hope them will update it.

@user1531487969843  can you give us the solution given by user1535025311678 because I dont find the post. Thanks 

My Nokia 6.1 is returning to Nokia for service, hope them will update it.

Yeah thanks to user1535025311678 for the solution though I never had any major issues with my Nokia 6.1 TA-1089 but I stay up to date with the community and thought more people should know about this. :)
user1535025311678 is on another thread but I described the procedure here you can find it few replies back.

@EtienneL  the steps are on another discussion thread How to update version ta1043 sofware 2_22A_SP01 to august security - a summary is 

  • remove SIM cards
  • factory reset
  • DON'T LOGIN TO GOOGLE. DON'T RESTORE FROM BACKUP
  • install a VPN
  • connect to India and check for updates
After the first update, the VPN doesn't seem to be needed.  Finally do a factory reset, login to your Google account and restore from backup.

 After several months of waiting, I suddenly received the 2018-08 update on my Nokia 6.1 today. Still don't understand if this has to do with Vodafone NL, Nokia or whatever. But finally I hope it is fixed.

@user1534449602229 I just hit the 'check update' button again and can confirm that I was offered the July security update as well. From what I have learned Vodafone NL (among others) use a specific build of the Nokia/Android software, which needed to undergo extensive testing before deployment. However, oddly enough I am now on build number 00WW_2_22E_SP01. Does this mean the death of 2_22A?

It seems that a second (August) update (2_22E_SP02) came after my initial reboot. Finally!

PS. According to Vodafone, Nokia has ditched 2_22A.

Fingers crossed -  since I got 00WW_2_22E_SP02 I've not had any random shutdowns or reboots. Even with a lunchtime run with Runkeeper and a podcast on 4G and high accuracy location.

My Nokia 6.1 is back from service. I received it last week. (a week to test..)

It as been reflashed with ...may 2018 update (I sent to service with june update !!)

I reboot it, the device as several updates up to 00WW_2_22E_SP02 and august update and now I can use it, no reboot. Ouf ! I bought it 2 months ago and that only now that I can use it.

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