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Lose 3.5mm jack

Hi, My Nokia's audio jack is very lose. A small moment disable it and stops youtube video. Is it covered under warranty? Can u get a replacement of this phone? Please suggest

Your warranty should definitely cover this issue so I'd return it. But they will probably fix your phone and not replace it for a new one.

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In my case it is too tight and very difficult to insert or remove the headset from the socket. Nokia has done really bad job with this component, and they don't admit it. They should recall the phones with this issue and replace them with a new phone or will get bad reputation.


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It is not tight but way too loose. A small movement stops the audio from the earpiece. Seriously a pathetic component in a World class product/company.

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