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Speaker

Having an problem in the audio jack. When i put the ear phones in the audio jack it doesn't work but the speaker starts to work. And then onward to have the speaker on i have to put the earphone in. It happens mant times byt yo soove this i have switch off the phone. I think its a software issue as it lacks to recognise the audio jack and mix it up. please kindly take this matter into consideration.
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