This is a common issue faced by almost all users and pretty popular in china. It might be present in all units where it went unnoticed by few users.
Not sure if its hardware issue or something which can be fixed by software update.
Hello @Vibhor is this issue present only in China? I believe its a software issue since Nokia 7 Plus has a LCD screen. I think they just need to do some display adjustment and push out an update on all the devices to fix this.
This is present in indian units as well. There is another thread for the same discussion. Since this is a first device from nokia with 6'' screen , may be the screen itself is faulty , or can be fixed with firmware update of screen.
From what I've heard it seems the issue is not 100% same on every unit, so I believe a "one fix for all" will not have the same effect on each unit, I hope Nokia will allow for a bootloader unlock, and we can start working on a fix on our own, to maybe target the yellow-ish area individually.
My tint is minor, but still noticeable on white and bright screens, but it seems this issue is somewhat common, so I dare not get mine replaced.
My unit is European.
This is what the response they gave when I contacted customer care regarding the yellowish tint.
In response to your concern regarding in Nokia 7 Plus, we would like to inform you that kindly follow below mentioned steps:
1. Dial *#*#372733#*#*
2. Click on pixel color test and check it.
3. Try to perform Factory Data Reset (After taking proper backup of all your important data).
4. Visit service center to perform software update after taking proper backup and with original bill and there should no physical liquid cosmetic damage in device else warranty will be denied by service center side .
For nearest Service Center location kindly visit: https://www.nokia.com/en_in/phones/support/care-center-locator .
However, if still facing any issue we request you to kindly visit the Service Center and call us our Nokia Mobile Care at the Toll Free Number 1800-102-8169 so that we can assist you in best possible manner.
And they closed the complaint even without asking me if it was fixed or not.
So you are suggesting we have to keep on requesting replacements for our phones till we find one with no issues ?
We brought phone worth Rs 26000 and now we have to run around to service centers at our cost to fix the display which is not our fault.
I would like to hear if Nokia will be addressing this issue with software updates, or if this is a hardware defect, and the only way is to get it replaced, because in that case, I better start getting replacements.
If it is an uneven back-lighting issue, I believe, it can be fixed via software with a display firmware rewrite.
If thats the case, then it can be fixed via an OTA.