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Earpiece problem

Hello everyone.. I'm using nokia 5 from past 8 months.. i faced a problem with earpiece. I hear very low voice in incoming calls. I visited nokia care and they cleaned the earpiece. Then it's fine. But again I'm facing same problem. Now they are saying like your service provider problem. I changed the service provider. But still same. Anyone facing the same problem? What's the solution for it?
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