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Devices not covered by EU warranty?

Hi, I bought a Nokia 8 Sirocco on Ebay. As I found later, the seller was from China, the device not eligble to HMD EU warranty. In fact, when I contacted HMD support regarding the device, the representative hung up on me after receiving the IMEI.

This is weird from a customer perspective. I understand the TA-1005 is always the same device, right? What's the incentive for HMD hindering customers like this? Regards


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