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face unlock and call recording not working

trusted face was vanished on my 6.1. after 8.1 update it came back but of no use. I trusted everything but my face in not unlocking the handset.

call recording is a must feature for me. previously I have used acr and cube ca;ll recorders but after 8.1 update no call recording app is working on 6.1. after installation they are recording only the 1st call and then nothing!!!! 


Best Answer
Are you trying to unlock the phone when the screen is off?

Answer

Are you trying to unlock the phone when the screen is off?

tried when screen is off and even after pressing the power key. no use

You actually have to swipe up the lock screen after you unlock the phone with trusted face after pressing the power key. On the lock screen you'll see a lock icon where you see a finger print unlock usually and when you unlock the phone with your face the lock icon will unlock and after that you have to swipe up the lock screen to get to the home screen.

tried that, nothing happened

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