Yes! I have the same issue. Earpiece is extremely low during calls. I have also posted about this last week but Nokia hasn't responded. Another user here said he had the same issue and a factory reset did not help. I am hoping this is a software issue that will be corrected in the June update. It makes the phone unusable for me because of this issue.
Are you sure this issue started after the May update? I remember the phone working properly before that but I dont exactly remember when the issue came up.
If this is in fact a software issue, do you guys think Nokia will notice this discussion and push a patch? Or do we need to do something else to get their attention?
I want the issue to be solved but I don't want a new phone to be opened by the service center because they can never put it back the same way it was.
My seller has a no returns policy and also its been more than a month I don't think they will be able to do anything about it.
Same thing happened to me with Nokia 6.1 (3GB US edition Nokia 6.1 TA-1045) and I replaced this once for the below issue and nothing has been fixed :(
I believe Nokia is not taking such cases seriously.