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My phone can't receive OS upgrade

As HMD promised to release Android O to Nokia 6. I've been waiting for a year with no luck. I asked to support team, they said my phone is a Chinese variant. I contacted to seller and they aren't responsible for anything unless my phone got physical issues which really frustrates me so much. Why did HMD differentiate versions? It is really really a very big difficulty to customers as they don't know there is such thing happens. If HMD doesn't solve it, there are many Nokia customers left, I bet.

What's your model?
Nokia 6 TA1000
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