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Random non user initiated shutting down issue with Nokia 7 Plus

Bought my phone from JB Hi-fi a bout a week ago. It has now randomly shut down twice albeit with more that 65% charge remaining. It does not restart normally but requires a long press (> 10sec) of the power button, simultaneously with the volume up button. Is this hardware or software issue? I.e. should I be returning it? Is anyone else experiencing this issue.?
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