We're upgrading

Be a part of the all-new
Nokia phones community,
coming soon.

Looking for the forum?

While we add the finishing touches to the new community, you can still browse the forum, but not create or edit posts.


I recently purchased NOKIA 6.1 (2018) (4GB/64GB). Every thing was working fine.

But exactly after 29 days there was a very big issue.

While charging my phone i received a call.After that i unplugged the cable and tried to attend the call.

suddenly my phone got switched off & i couldn't switch on the phone.

I reported the problem to NOKIA care. Till now they couldn't provide a solution.  

Feeling completely disappointed.

Note - Phone is within the warranty period. 

1 Comment

I had the same problem, but only after 4 days.  Went to bed and woke up with a dead phone.  Tried to charge it and chatted with Nokia Support but nothing would revive the phone.  Sent it back to the vendor and they powered up the phone.  I asked what they did, but their response was that they simply charged the phone and it was fine.  I'm pretty sure I know how to charge the battery and press the power/volume buttons so it's a mystery why the phone 1) went dead, 2) wouldn't power up initially and 3) powered up a week later. 

The vendor returned the phone to me and it's been fine for a couple of days but I'm wary of another episode as the four day mark approaches...

Not surprised you haven't received a solution from Nokia...

Login to post a comment