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Unable to rteceive or make calls due to phone locking up

My wife and I both have the NBika 8 Sirocco. We both thought what a great bit of kit and glad to see Nokia back in the fight. 

But both our phones have the same issue. My wife is on her second sirocco. If someone phones you and you answer, the screen goes blank and you are locked out until the call finishes. If you try and make a call, the same thing happens. This is now 3 new sirocco's this has happened to.

Anyone got a fix for this?

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