It really sucks when you buy something for someone and it turns out to be one defective piece of crap. The global team was ready to initiate a refund until they realized I belonged to the Indian region and guided me towards the path of endless email trails. The Indian guy keeps on using the ctrl+c and ctrl+v buttons of his keyboard wanting me to take trips to service centers. I just want to know why should I take the pain of dragging my sorry (_;;_) to the service centers. (Note:- The phone's screen went dead on its own. If this turns out to be false I will stop bugging the company and think that I donated the money to a charity.) Also, who wants a brand new repaired phone. Gosh someone help. I am looking for a refund or an exchange. An exchange would be a secondary option because I don't want to keep contacts with this company in any way.
NB:- the phone responds to my finger touch and charger but the screen remains dead.