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Call volume super low and can't turn it up

This is some bs. Just bought the phone, did an update and now I can't hear anything through the call speaker. There even is no option to turn it up. Every phone I ever had, had a volume for rings, media, alarms, and calls and this is the first time I don't see a call volume... Usually every normal phone brand releases an update to fix bugs like these within hours but I've been waiting 2 days now. What am I supposed to do now... return the phone? I see a ton of people writing on threads asking this same question. 

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