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Bad coustmer service

I am facing device uncertified problem ... So i am submitted my phone to your #varanasi_ U. P. India care point on 23/06/2018 they told me that you need to change your motherboard and some days ago i am visited to your care now the told me that my mobile was send to your banglaur service point and it will take 10 day to came on varanasi care.... Now at this time i am visited to your care they told me my mobile not received to your varanasi care from banglaur care.... What happend with my and why i am not able to receive my mobile.... Reply me fast otherwise i will go to coustmer court and file a case on your company...
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