Hi, I have the global version of the Nokia 6.1 - 64GB/4GB Ram, TA-1068.
I'm still on the May security patch of Android 8.1. July's was released this week and I still haven't received that either.
As an 'Android One' device, I expected to get these updates as and when the other devices do.
Any ideas? Thanks.
Nokia are blaming the providers. I have tried all the majors with sims but nothing. Tried hard reset with each sim but nope. They even told me that Vodafone have their own way of updating. Vodafone went "WHAAAAAT?"
Poor service and the service chat is awful.
Nice phone though
Can I check, did you both buy your handset from the UK?
What networks are you both on and what monthly patch are you on?
I wouldn't say it's network dependent. My handset is unlocked.
Does it have to be an OTA update or can you update it via the Nokia site?
I don't understand though, it's an Android One phone so why are we not getting updates?
I might email Nokia directly.
Has anyone confirmed how an OTA update works? Does it go via the network at all?
I'll contact 3.
I wonder if it's because it's not available via your network directly? i.e. My Nokia 6.1 can't be had via 3 themselves so that could be why?
So what, will we never get updates then?
Of course you'll get updates but lately there seems to be something wrong at Nokia. I decided today to sell my Nokia 6.1 i will miss it in some ways but others not. I got an Honor 10