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Problem with the charging module


I recently bought NOKIA 7 plus, one week back while unplugging the charging cable the charging cable, the pin came out from the mobile, when I visited the service center they told me that its physical damage and i need to pay for it. I don't understand how can i break the pin on my own purposely and why would i even do that. It's the defective module because of which the pin got disconnected and came out with the charger. It's very bad user experience for me with Nokia as how can a module break within 2 weeks of purchase.

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