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Why the back side of phone letter are removing

I have buyed a Nokia 7 plus and there was a manufacturer dedect on its back camera lens glass when I opened it from box it was slightly broken and when I took it to service centre on 3 day of Mobile they refused to give service under warranty. And now in back all the letter are removing ie made in India and all .. very cheap build quality Nokia phone I don't know how some one are saying that it has good build quality today also I went to service centre but again they refused to give service bad service , cheap build quality of Nokia 7+.
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