Hi Nokia team,
I had purchased new nokia 6.1 just 2 months back. Yesterday night i gave it for charging and today when i woke up, i found the phone dead. The phone is not starting even continously pressing the power button. It is completely dead now. I am really worried now since it is just 2 months old and this is a disaster from a company that i trusted right from childhood. Please fix this asap. Let me know service centres @ Bangalore location in India who can repair it under warranty coverage.
If you scroll down down the page, you'll find my thread as my phone is also 2 months old and I have been dealing with this issue. Wait a day or 3, plug it in and power it up normally. This has happened to me 4 times now. It's sad to say it's happened 4 times because it means Nokia has not and cannot fix the problem. My phone also died last night and I am now waiting for it to decide to take a charge and power up. Fantastic experience for a new phone owner isn't it?
my one just one month old then dead
Shutdown #5 for me yesterday--2 days into my international trip. This, after Nokia assured me that the latest updates should have fixed the problem. Useless.
A (quite rude!) Nokia Support person gave me these instructions, which got my phone to boot up again:
My Nokia 6.1 that I purchased in March went dead in July. I sent it in for repairs. It went dead again on Labor Day. Plugged it in to the original charger. Tried different chargers, cables, etc. Tried the power+volume combo. So this is the 2nd time and I rely on this for work security prompts. This is not acceptable.