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Problems with Messenger Threads

Hello
I wonder if anybody can help, please.
I use messenger and quite often, I need to scroll right back on a specific thread.
When I scroll back, it only seems to go back a few days and then I am left in Limbo with the blue circle scrolling round and round, but never showing me the additional parts of the thread.

Has anybody come across this before and have an answer to why this is happening?

I am on Android 8


Thanks


Very sorry. I forgot to add that I am using a Nokia 7 Plus with Android 8

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