We care about what is going on in the forum, but as stated in the >house rules< this is mostly a peer to peer, user to user forum, where user can exchange experiences and ideas, but it is not meant to provide technical support. To get support please contact our technical support >here<. You can also contact them if you found any bug. I and other moderators try to jump in when a topic is really popping up but unfortunately we can’t answer and help all the time. But be assured we read what is going on and we take the feedback we get in the forum seriously.