I just bought the nokia 7+ (less than 24 hours ago), today iv been experiencing a slew of issues with the headphone jack and after a quick search it seems to be an issue for many people,
the tips dont work and the jack will start acting up again resulting in me having to restart my phone
is this a hardware or software issue??
if its a hardware issue i will return it and get a replacement but if its a software issue then there be no point as the same issue could be on the replacement, could this be fixed with a android update?
My Nokia 7 Plus just arrived.
I am having this issue as well but I am positively sure is software. I enabled the icon from system tuner just to be sure. Whenever I am rotating the phone ( e.g. portrait to landscape) or increase the volume over the recommended safe levels the playback stops (e.g. youtube playback) and the phone no longer recognises the headphones.I even tried to move the jack in the socket as hard as I can, and no issues whatsoever.
The most painful thing is that this issue comes up only with certain headphones. While using my HyperX cloud headset these issues come up constantly, while with other headphones nothing even though they have identical jack.
Logic dictates it has to be from Software. I hope Android P update fixes this issue. Maybe it has something to do with the current impedance.
Whatever the causes are, Nokia please try to find a fix for this! Thank you!
Am also facing the same issue.
i think it's a hardware issue, it is a faulty 3.5.mm jack from the factory. My resolution is just insert the headphone carefully don't over insert, works all the time for me.
Did anyone updated to Android Pie BETA 3 and tested if the issue persists?? I want to do that but I cant right now, issues with my carrier SIM card. If someone has tested it please give us an answer. I have 30 day period after the purchase to return it for a full refund and I want to get more info on the issue.